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Careers - The Travel Franchise

The Travel Franchise & Not Just Travel are arguably one of the fastest growing travel companies in the UK today and as such we are continuously on the lookout for exceptional talent to join our Corporate Team at our HQ in Bournemouth.

Travel Coordinator/Administrator

You will be part of a small but growing team of customer service, administration and support managers who are all responsible for looking after customers in this online travel business.

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Travel Coordinator/Administrator

Job Title: Travel Coordinator / Administrator
Location: Bournemouth, Dorset (own transport required due to location)
Salary: £17.5k DOE
Hours: 35 hours a week, 1 hour for lunch

You will be part of a small but growing team of customer service, administration and support managers who are all responsible for looking after customers in this online travel business.

Candidates must have previous customer service experience along with strong administration skills and a high level of attention to detail.

Responsibilities:

  • Your role will be helping the team with sending schedule changes, notifications, tickets balance reminders and other tasks, along with general office administration duties
  • Verifying bookings processed by Travel Consultants
  • Supporting Travel Consultants and their customers when required
  • Type up letters and emails, answer and make telephone calls

Essential Requirements:

  • At least one years’ experience working within a customer service or call centre type role
  • At least one years’ administrative experience due to the level of details and skills required for the role
  • Travel experience would be an advantage, but not necessary
  • Highly motivated
  • Great communicator with excellent verbal and written English skills
  • High attention to detail
  • IT Literacy

Working Hours:

  • Monday to Friday 9am – 5pm and 10am – 6pm alternate Rota basis
  • Saturdays – with 1 day off in the week. 9am – 5pm again Rota based
  • Evening support which is 1 evening a fortnight (work from home)
  • Sunday afternoon (10am-4pm) is emergency support, and classed as on call- again from home. If you do work a Sunday, you are given a day off in the week, and are not scheduled to work an evening shift in the 14 day period around the Sunday.

Benefits:

  • 50% commission on all personal bookings taken
  • Travel offered at cost price
  • Trips abroad with colleagues & suppliers for business

 

 

If you are dynamic, have lots of personality, are excited by helping customers, not daunted by administration and have a keen interest in the travel industry, then this is the perfect position for you.



Payment plans start at just £611 a month

Our Prices
Whether you have no experience, or want the
platform to grow a huge Travel Agency, you’ll
find the right franchise opportunity with us.

All our Franchises come with a variety of
options, including monthly & quarterly
payment plans.
PRO ELITE SUPREME HOMEWORKER
Everything you need to be a successful Independent Travel Agent PRO package, plus training, mentorship and marketing support Perfect for people who want to grow a large travel agency quickly The ultimate travel agency franchise for the masters
£11,995* £14,995* £29,995* Ask for details*
Pre-Training Programme
5 Day Residential Training Programme
Overseas Millionaires Retreat Training
Personal Travel Coach
Your Own Booking Website
Unique Customer Management Software
Personal Marketing Website
First 500 business cards free
Marketing Support
7 Days a Week Support
Back-Office Admin Done For You
Sell From 450+ Leading Travel Brands
Exclusive Partners in Travel Programme
ATOL Protected
UK Weekend Retreat
5 Day Luxury Overseas Elite Training Experience
Regular Online Elite Workshops
Up to 6 lead capture websites worth £300 each
Up to 6 Lead Capture Websites to target specific
Email Marketing System
2 x Travel Partner Package worth £398
1 x Travel Partner Plus Package worth £995
70% Commission From Day One
5 Day UK Marketing Workshop
Supreme Weekend Retreat
5 x Travel Partner Plus Websites Worth £4750
3 x Days of 1 on 1 access to co-founders

*All prices are subject to VAT

Has your job been affected by the collapse of Thomas Cook?

The Travel Franchise is dedicated to doing what we can for the thousands of Thomas Cook staff now uncertain of their futures in the industry.

If your job has been affected, click below to see our exclusive Thomas Cook offers for franchise opportunities

Has your job been affected by the collapse of Thomas Cook?

The Travel Franchise is dedicated to doing what we can for the thousands of Thomas Cook staff now uncertain of their futures in the industry.

If your job has been affected, click below to see our exclusive Thomas Cook offers for franchise opportunities