Behind the Booking: How to save a customer £40,000

1 min read
Behind the booking

Behind the Booking is a series that is all about giving you unique insight into holiday bookings made by our Not Just Travel franchisees. All who run their travel business with full support and ongoing training from our award-winning team.

We caught up with David Walker who shares why he talked one of his biggest spending customers out of spending more money on a holiday booking this week. Instead, David focused (as he always does) on what was best for the customer, saving the family money in the process.

Watch the video below to find out why he talked himself out of more commission…

Would you love to make holiday bookings like this for your own travel business? Take a look at our franchise packages here, to make your dream a reality.

Jenny Farenden

Jenny Farenden

Head of The Travel Franchise

Jenny has spent the better part of two decades helping franchise businesses grow – not just in numbers, but in reputation, reach, and meaning. She joined The Travel Franchise in 2022 and has been central to its transformation into the most recognised and awarded travel franchise in the UK.

View all posts by Jenny

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