As travel comes back, and as rules are simplified more people are starting to think about their next trip away. Travel consultants across the industry are seeing more first-time users seeking advice compared to the pre-pandemic period and looking for personalised service.
As opposed to going online with ‘do it yourself’ style, the market and consumer behaviour is changing. This is a great time to be an at-home travel agent.
“More than 80% of travel agents are hearing from travellers who have never used one before, according to data from Google.The search giant also reported 59% of travellers want to use a travel agent to help plan and customise their next trip and 76% of advisors are seeing an increase in customers compared with pre-pandemic levels.” – Travel weekly
Discover the reasons why people book with travel agents here.