The search giant Google reports a rise in first-time users of travel agents

As travel comes back, and as rules are simplified more people are starting to think about their next trip away. Travel consultants across the industry are seeing more first-time users seeking advice compared to the pre-pandemic period and looking for personalised service. 

As opposed to going online with ‘do it yourself’ style, the market and consumer behaviour is changing. This is a great time to be an at-home travel agent. 

“More than 80% of travel agents are hearing from travellers who have never used one before, according to data from Google.The search giant also reported 59% of travellers want to use a travel agent to help plan and customise their next trip and 76% of advisors are seeing an increase in customers compared with pre-pandemic levels.” – Travel weekly

Discover the reasons why people book with travel agents here.

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