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Why our training is industry leading

Why our training is the main reason why people join The Travel Franchise.


Many of our franchisees say that the reason they choose The Travel Franchise is for the level of training and support we offer. You don’t need previous travel experience to join with us, because we will help you every step of the way to build your business and make it a success.

The training and support you will receive


Your journey with The Travel Franchise starts with a five-day induction at our Bournemouth HQ. We keep our training groups to no more than 10 franchisees as we believe that groups larger than this won’t get as much from the sessions. The five days are jam packed and there is a lot to get through, but it is always great fun. We cover systems training, sales techniques, how to find customers, social media and more.

The five days are jam packed and there is a lot to get through, but it is always great fun. The week consists of;

  • Systems training (there are 3 or 4 to get your head around!)
  • How to load and book holidays
  • How to find customers
  • Supplier training
  • Selling and booking cruises
  • Portfolio training
  • Policies and procedures
  • Learning about our Partners in Travel program
  • Creating an effective sales process
  • Business planning
  • Travel perks

We wrap up the week on Friday with a nice informal lunch with our Head Office staff, a final bit of training and then you leave in the afternoon with a head full of information, and the confidence to get home and get cracking!

“The induction week is fantastic, it’s been a joy – totally inspirational and now I am going to go out and smash it. I feel so much more confident than when I arrived and full of information and full of confidence.

Adrian Doyle

Your Personal Travel Coach

During your induction you are given a travel coach, this is either a Travel Consultant who has been in the business for a long time, or a member of the Corporate team.

Having this mentor means that you have someone to call anytime you have any questions, or you need help anything at all. They are a huge support to our new franchisees and help to make the first few weeks/months less daunting.

“They (Ben and Toni) are incredibly supportive and instrumental in helping me drive forward quickly, allowing me to bounce ideas off them and sharing their experiences freely.”

Janet Lacey

Attending training

Millionaires’ Retreats

So, you’ve finished your training, you’ve gone back to the real world and you’ve started selling holidays. You learn a lot in the first few weeks and really get comfortable with the booking systems, you’ve contacted most of your family and friends to let them know you can now book their holidays and you’ve started to create relationships with some of our many suppliers.

You’re now ready for a Millionaires’ Retreat!

Millionaires’ Retreats are overseas trips that we take you on for more in-depth training. You spend another five days with Co-Founders Paul and Steve, as well as our Director of Sales and Training Dave Pope.

You learn about business planning, keeping on top of your numbers, sales closing techniques, social media and the list goes on. It’s also a great opportunity to learn about potentially a brand-new destination, we always allow some free time to explore so you can really familiarise yourself with the area.

The days are hard work, but it’s a fantastic chance to spend some time with the other Travel Consultants and to learn from each other. You have plenty of time socialising over nice meals and a few evening drinks and by the end of the trip, you’ll have a bunch of new lifelong friends.

“What a great experience at the Millionaire’s Retreat in Marrakech. A week packed full of thought-provoking seminars, top tips for success and advice on how to become a millionaire! It’s been great to meet other travel consultants and share stories. Special thanks to Norma Jordan for being the most amazing, supportive coach!!!”

Ben Casey

Millionaires Retreat October 2018

Millionaires Retreat

Find out more about our latest Millionaires’ Retreat.

Elite Experiences

For those of you who choose our Elite or Supreme packages you will benefit from an Elite Experience – these are exactly what they say on the tin – we take you to another top-notch destination, 5 star+ accommodation, you literally get treated like royalty! Last year we took Travel Consultants to Jamaica and Mauritius this year.

“I have learnt so much in this action-packed week and am truly thankful to Steve Witt, Paul Harrison, Norma Jordan & Dave Pope for all the advice to take my business to the next level.”

Lorraine Meaden

“I am leaving this Elite Experience with what I wanted – time with my coach, an action plan and a refocus to keep building my business and make some small changes – which have already started.”

Ushma Velrerio

“The Elite experience was amazing for us.  We learned so much more about how to take our business to the next level”

Scott and Lynne Friery


Annual Conference

The Not Just Travel Annual Conference is the biggest event of the year. This three-day conference consists of workshops, training sessions, exciting presentations from key members of the business as well as external speakers.

We host a prestigious gala dinner with entertainment and the final day is an expo of our key suppliers which gives you the chance to speak to the people you book your holidays through. It really is an opportunity not to be missed.

“Wow! What a great conference! Huge thanks to Steve Witt, Paul Harrison and all at NJT – you were all amazing. Congratulations!”

Norma Jordan

“We have attended the conference travel expo, as well as the new year training and another training session held by Paul. Each event we go to is always great and we take something away from it positive and useful.”

Elliot and Bethan

2018 annual conference

Find out more about our 2018 annual conference here.

Weekly webinars

Our training and support do not stop here, far from it. We have weekly webinars hosted by members of our corporate team. Recently we have covered social media, customer relations, closing techniques and much more.

We listen to the needs of our Travel Consultants, and if there’s something you need help with, we will help. Our webinars are often shaped by requests that come from those in the field.

“Great webinar, closing the sale is always something I struggle with, not wanting to sound pushy I always leave it in the customers hands. Not any more though, I’m going to implement these techniques from now on.”

Stephanie McMillan

Marketing Support

Watch our webinars from wherever

Our corporate team is made up of over 50 staff, all there to support our Travel Consultants. Marketing support is a huge part of the business and where are franchisees can get brochures, collateral, banners, posters, business cards, clothing – anything you can think of to help make your business look as professional as possible.

“Big thanks to the Marketing Dept for helping me design the labels for my Christmas gifts this year! I thought what better than my clients seeing the holiday adverts on the TV over the Christmas holidays with my details right in front of them on their bottle of wine!”

Sue Porter

“Wow, I’m loving my new business cards, thanks marketing for all the fab things you’re doing for us.” 

Lisa McCallum

Our training and support are industry leading, however we are always thinking of ways to add to it and to improve. We invest heavily in our back-office support and corporate staff to ensure that we can offer the level of training that we do, and we will continue to ensure we are better than anyone else in the industry.

Do you want to run a successful travel business where you are fully supported by a multi award-winning travel brand? Start your journey today by taking our tour.

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