When you join The Travel Franchise, you get everything you need to run your own travel business.
But, more importantly, you get a team of travel experts who are there to help every day.
You can learn more about the marketing, sales, business development, admin, operations and technology help you get when you watch our tour.
And adding to that expertise, we’re delighted to welcome Gemma Outram to the team. Gemma is is a multi-award winning cruise specialist and agent. She’ll be there to support you on your journey as a cruise business development specialist.
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Among her many industry awards, she’s been named Cruise Agent of the Year and Travel Agent of the Year by TTG, Rising Star and Cruise Agent of the Year by the Wave Awards and Top Agent of the Year by both P&O Cruises and Celebrity Cruises.
Gemma’s appointment comes on the back of our recent Cruise Awards win, where we were named best Homeworking Agency for 2022. It’s yet another example of how you can partner with a business that never rests on it’s laurels and is always striving for more.
Co-founder Steve told us how delighted he is that Gemma is onboard as the first of many very talented cruise professionals that will be joining the team in the coming weeks.
“We’re determined to become the best at everything we do. We’re very excited that Gemma recognised this and wanted to join our team. Through coaching, training and sharing of skills, Gemma will be using her skills and experience to help others achieve similar results to her in cruise sales.”
In fact, Gemma’s wasted no time in getting started. She’s recently been on our first ever Seminar at Sea, which took place onboard the luxury Norwegian Prima ship, where she coached 200 of our franchisees in all things cruise related.



It’s all part of our massive investment in a growing sector.
Co-founder Paul Harrison explained how Gemma’s appointment fits the broader vision of how cruise fits within the company’s plans for growth.
“We’re really tackling it from all angles over a 15-month period. We’ve forged a closer alliance with 15 cruise lines across the river, ocean and expedition sectors.”