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What Are the Roles and Responsibilities of a Travel Agent?

smiling female travel agent talking on the phone

We all use some type of professional service regularly. Whether it’s to repair your car or fix your roof, industry professionals are a great source of stress-free services, doing things that we normally wouldn’t be able to take care of ourselves. But why not do the same for your holidays? Research indicates that the average person carries out searches for their holidays for around seven hours and looks at approximately 40 websites before booking.

Why waste precious time when it’s possible to book your holiday through a travel agent? Travel agents book holidays every day. They have huge databases of great hotels. They know which airlines tend to be on time for fewer delays. They can call hotels on your behalf, get you a better room or solve an issue for you. What’s more, The Travel Franchise travel agents, as part of Not Just Travel, know when great deals are about to launch and can give you exclusive access to them.

In addition to all this, they can create the ideal travel package for you, including private transfers. Ultimately, travel agents add a lot of value to the holiday booking process, saving you a lot of time, stress and hassle in the meantime. So, how do travel agents do all this?

The answer lies in the question: what are the roles and responsibilities of a travel agent and what you can expect. Let’s take a closer look below.

Planning a stress-free holiday? A travel agent can help you explore the world

Planning a trip can be incredibly exciting, but it can also quickly become overwhelming. Juggling flights, accommodation, visas, activities and more can leave you feeling stressed and unsure of where to begin. The Travel Franchise travel agents help customers find a suitable package holiday. 

Our travel agents act as your personal travel concierge, ensuring your trip goes smoothly from start to finish. They’ll help you find the perfect package holiday or create a bespoke itinerary tailored to your dreams. Unlike spending hours searching online, our travel agents can quickly find the best deals based on their industry knowledge, vast databases and connections.

Here’s why using our travel agents is like having a professional plan your dream holiday

Using the services of The Travel Franchise travel agent involves having a professional plan your dream holiday. They can offer a broad range of services and assist you with:

  • Expert guidance: They have the knowledge and expertise to navigate travel complexities, saving you time and ensuring you get the best deals.
  • Personalised service: They tailor itineraries to your specific needs and preferences, creating a truly unique travel experience.
  • Stress-free planning: They handle all the bookings and arrangements, allowing you to relax and focus on the excitement of your upcoming trip.
  • Invaluable support: They are there for you throughout your journey, offering assistance with unexpected issues and ensuring a smooth experience.

What does a Not Just Travel travel agent do for you? Finding the perfect holiday package deal

Not Just Travel travel agents are great multitaskers with exceptional resources at their fingertips, ready to help you find the perfect holiday package deal. If you’re wondering what does a travel agent do, below, we delve into the many ways a travel agent can transform your travel experience from stressful to stress-free.

Crafting your dream holiday: Adventure or relaxation?

For those of you curious about a travel agent’s job description, you can consider them like a master of many trades. For example, a great travel agent is much more than someone who just books flights and hotels.

They take the time to get to know you so they can curate the dream holiday that suits your circumstances, needs and aspirations. Through in-depth consultations, they’ll learn about your desired destination, budget, travel style (adventure, relaxation, sightseeing, etc.) and preferred amenities.

  • For the adventure seekers: You can now explore hidden gems and embark on thrilling excursions. Тrek through rainforests in South America or unwind on the beaches of south-east Asia. The Travel Franchise’s travel agents can craft an itinerary packed with activities that will get your adrenaline pumping and create lasting memories.
  • For the relaxation seekers: Unwind on pristine beaches, indulge in spa treatments at luxurious resorts or explore charming villages at your own pace. Your travel agent will find you the perfect accommodation to suit your needs, whether it’s a cosy cottage by the sea or a tranquil hotel with breathtaking views.

Unforgettable luxury travel experiences

Looking to indulge in an unforgettable luxury escape? The Travel Franchise’s travel agents specialise in crafting bespoke itineraries for the discerning traveller.

  • Imagine private tours of the Great Wall of China or sailing the Greek islands on a private yacht.
  • They can arrange VIP airport transfers, chauffeur services and accommodation in luxurious hotels, boutique boltholes or even private estates.
  • For an extra touch of extravagance, consider incorporating a luxury cruise into your itinerary. Explore the breathtaking coastlines or embark on a European adventure.

Booking expertise: Making your travel arrangements a breeze

Not Just Travel travel agents are your holiday booking experts. They’ll handle all the complexities associated with:

  • Flight and accommodation: They’ll find the perfect flight options (considering layovers, baggage allowances) and accommodation (hotels, apartments, resorts) to suit your needs and budget. They know which airlines tend to be on time and have fewer delays, and can often negotiate better room rates at hotels thanks to their industry connections.
  • Holiday package deals: For a hassle-free experience, they’ll search for package deals that bundle flights, accommodation and sometimes even activities at discounted rates.
  • Visa and Passport guidance: Travel agents are a wealth of information beyond just booking flights and hotels. They can be your one-stop shop for all things travel-related. Whether you are uncertain about visa requirements or passport validity, they’ll provide up-to-date information to ensure you have a smooth journey.

Ensuring a smooth journey: Making the most of your time

A good travel agent goes even further to make sure your trip is enjoyable from start to finish:

  • Activity and excursion bookings: Want to explore local attractions or embark on exciting tours? They can book these experiences in advance, saving you time and effort.
  • Car hire: Need a car to navigate your destination? They’ll find suitable car rentals at competitive rates.
  • Constant communication: They’ll keep you informed of any changes to your itinerary, flight times or travel advisories.

Addressing concerns: Your travel problem solver

Even the most detailed and well-planned holidays can sometimes go awry. But with a travel agent by your side, you don’t have to face unexpected challenges alone:

  • Problem-solving skills: Faced with a flight cancellation or lost luggage? They’ll act swiftly to resolve issues and minimise stress.
  • Complaint handling: If something isn’t quite right, they’ll be your advocate, liaising with travel providers to find a solution for you.

Travel agents in the UK: The added advantage

In addition to their duties and responsibilities mentioned above, travel agents can provide some other specific benefits:

  • FCDO travel advice: Travel agents can direct you to the advice from the latest Foreign, Commonwealth and Development Office (FCDO) travel advice for your chosen destination, keeping you informed of any safety concerns or important information.
  • Post-Brexit regulations: If your travels involve destinations impacted by Brexit, they can help you navigate any post-Brexit travel regulations that may apply.

Have you ever considered making travel dreams a reality for others? Owning a travel agency franchise with The Travel Franchise allows you to leverage extensive industry expertise and an established brand to create unforgettable experiences for your clients. If you are looking at how to start a travel agency in the UK, joining The Travel Franchise is the ultimate answer.

Ready to be your own boss? Become a travel agent with The Travel Franchise

The travel industry is booming, and owning a travel agency franchise offers an exciting opportunity to be your own boss and tap into this ever-growing market.

The Travel Franchise provides comprehensive training and ongoing support to equip you with the expertise you need to succeed. You’ll benefit from the brand’s established industry reputation, bulk buying power to secure the best deals for your clients and a network of industry professionals.

Don’t just sell travel. Craft dream holidays and build a successful business. Contact The Travel Franchise today!

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