Travel software is an essential staple to any travel agent’s daily work, ensuring smooth online bookings for multiple clients. But with dozens of software solutions available on the market, you may wonder which specific one travel agents in the UK use.
The answer is that it varies across every travel management company. For example, some online travel agencies use Phenix, while here at The Travel Franchise we use iSell. Experience and thousands of successful bookings have taught us that this is the software for the travel industry. And the best part is that you get complete, A-Z support with us through tailored solutions.
To find out more about the best software for travel agencies and what criteria you should look out for when considering a travel agency software solution, keep reading below.
What is travel agency software and who needs it?
Travel agency software is an intelligent and sophisticated computer programme that is used by different types of travel agents to help book travel trips for clients. These can range from holidays to exotic destinations to cruises.
With every trip comes the need to check, manage and book flights, transportation, accommodation and more. And with the right travel agency software, this information is accessible at your fingertips, helping you create personalised travel experiences for your clients.
Ultimately, travel agency software is the key to speeding up travel searches, helping with payment processing and ensuring a smooth and streamlined travel booking process.
Key features to look for in travel agency software
If you are embarking on a journey in the travel industry as a travel agent, travel agency software will be an essential part of setting up your business.
Gone are the days of making multiple telephone calls to different airlines, car rental companies or hotels. Today, travel agency software speeds up the process of booking trips, holidays and cruises while giving you access to the best deals.
With this in mind, let’s explore some of the key features that prospective travel agents should look for when choosing travel software to lead you to success.
- Booking system: Booking flights, accommodation, car rentals and ancillary products should be one of the first criteria you consider. The booking system should be user-friendly, intuitive and easy to use without extensive training or support required. Also, it should be able to aggregate the best deals for your client’s needs and preferences through dynamic pricing, ensuring you offer the most attractive travel options for their upcoming holiday.
- Payment processing: Another key feature of travel agency software is payment processing. You want to be able to create a seamless payment experience for every customer. All this is required while ensuring the integrity and security of every payment transaction. Be sure to look out for software that complies with payment industry standards and minimises the risk of payment fraud.
- Customer relationship management (CRM): Managing multiple customer bookings can feel like a juggling act. But with the right travel agency software at your disposal, this becomes a well-organised process that makes your work more efficient and productive. A customer relationship management (CRM) system that’s integrated with your travel agency software can help you manage multiple client requests and relationships at the same time while giving each one the due time and attention it deserves.
- Training and support: Using technology means that things can and sometimes do go wrong. It may be a simple glitch or even unfamiliarity with the system. The right travel agency software should be supported by training and free demos as well as support as and when you need it.
- Pricing: Lastly, pricing is often a key consideration when travel agents choose their travel software. And depending on the option you choose, such as working with The Travel Franchise, you can enjoy access to free, quality software solutions and extensive levels of support when you need it most.
The Travel Franchise’s approach to travel agency software
When you join The Travel Franchise as a travel consultant, you’re choosing an industry leader that supports your efforts with a dedicated Business Development Manager and the right software. The types of software you’ll use when you join us include:
- Vision: Available on both desktop and mobile, Vision is a unique travel software and business management system that’s designed to help your travel business grow and reach greater levels of profitability and success. Exclusive to The Travel Franchise, it’s all about enabling you to simplify processes and procedures. All this in addition to helping you get the most out of your travel business.
- iSell: Intuitive and easy to use even for those that don’t consider themselves too tech savvy, iSell does not require downloads or powerful laptops in order to start using it. Getting started with iSell is easy and you’ll learn about how to use it to its full potential in your first week of training with us. It not only offers a CRM but payment processing and flight, cruise and hotel dynamic packaging technology.
How the right software can enhance your success as a travel agent
As a travel agent, you need to work fast and smart to ensure you cater to your clients’ needs. This is where the right travel software can enhance your success. The software solutions offered by The Travel Franchise mean that you can enjoy:
- Simplified booking processes
- Automation of repetitive tasks
- Greater levels of productivity and efficiency
- Provide a better customer service and experience
- Increase your number of bookings
- Stay organised and on top of client requests
- Earn more and enjoy more chances to travel
- Access to real-time insights to help enhance your decision-making processes
Conclusion
Selecting the right software for your travel agency business can be quite a challenge. However, it is essential to ensuring your business’ success. When you sign up to The Travel Franchise, you get instant access to the best software the industry has to offer. See what’s included!
Stay competitive and help your travel business grow with us. We invite you to explore our franchisee options, tailored to suit every budget.
Plus, with no prior experience required and software training provided, you can get started and make bookings in no time. Work-life balance and greater flexibility can be yours. Simply reach out to us today.
